Online Casino Won’t Pay? Here’s What To Do

11 October 2022 < 1 minute to read
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When an online casino won’t pay you, here’s what to do. It’s easy to get that feeling of despair. No matter what you do the gambling site refuses to pay.

From time-to-time players experience withdrawal problems at online casinos. So, why is the casino holding back your money?

Follow these expert gambling tips next time you encounter a problem withdrawing your money out of the casino.

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How To Get A Online Casino To Pay

    Online Casino Won’t Pay? Here’s What to Do

    5 Common Online Casino Withdrawal Problems

    Unscrupulous players are the reason why online casinos make players jump through many hoops to withdraw their money.

    Here are some of the reasons why the online casino is holding your winnings back:

    How To Avoid Casino Payout Problems

    Step 01

    passport icon
    You Didn't Email Your Verification Documents

    Once you request a withdrawal for the first time. The USA casino will prompt you for the following documents:

    • A copy of your passport, ID, or driver’s license.
    • A bank statement and a utility bill with your name and address on them.

    Certain jurisdictions will request that players email them their verification documents the moment they sign up.

    Step 02

    missing document icon
    You Didn't Provide The Proper Documents

    There are players that deliberately send the casino’s the wrong details.

    If the online casino suspects that something is not right, they’ll investigate your account.

    Gambling sites don’t allow players under the age of 18 to play at their sites.

    Players from the US must be at least 21. Any person that violates the casino’s terms and conditions will not receive their money.

    Therefore, make sure you email the online casino the right documents when you register your account.

    Step 03

    duplicate icon
    Duplicate Accounts

    Players guilty of having more than one account at an online casino are usually bonus abusers.

    So, if you abuse the site’s welcome bonuses.

    You can bet your bottom dollar that the casino will close your account and not pay your winnings.

    Step 04

    terms icon
    Fine Print Attached to Withdrawals

    Eighty percent of all the problems that stem from withdrawals are from players who don’t read the fine print.

    Before you sign up at a new US online casino read the terms and conditions, of the bonus.

    Any bonus is subject to a wagering requirement. In other words, you must stake a certain amount before you can clear bonus funds.

    Step 05

    vpn icon
    Don't Use a VPN

    Online casinos prohibit players from certain countries to gamble at their sites.

    As a result, they’ll use a VPN to mask their IP address.

    If you gave the online casino the wrong address and it does not correspond with the address you’ve given them. It’s over! The casino will ban you from their site.

    We can tell you now and we’ll tell you for free. Online casinos don’t like it if you’re using a VPN.

    If they suspect, you are using one they’ll investigate your account.

    How Do Casinos Online Withdrawals Work?

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    When it comes to withdrawals online casinos are strict. Now, online casinos impose rules with regard to their withdrawal to protect both the casino and the player.

    When you withdraw your money, this is what goes on at the online casino:

    1. Requesting a Withdrawal at the Casino

    To withdraw your money from the casino, visit the online casino’s Banking or Cashier section.

    Select “withdraw” and key in the amount of money you want to withdraw.

    Only a handful of online US casinos like Wild Casino clear withdrawals within the hour. On the condition, that you use a cryptocurrency like Bitcoin.

    Unlike Bitcoin, credit card withdrawals take a few hours and they’re not always available to Americans.

    Moreover, credit card payments like Visa can take a few days.

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    2. Online Casino Confirms Your Payment

    The moment the online casino receives your request it marks it as “pending“.

    Basically, it notifies the player that it is busy reviewing the player’s withdrawal request.

    Keep in mind, that it takes a few days before the casino’s financial department pays player winnings.

    The casino’s security department steps in. It checks if the player emailed the casino the right verification documents.

    Moreover, they check if the player played within the ambit of the online casino’s terms and conditions.

    The casino might request additional documents to see if you’re the right person.

    Another reason why online casinos verify player accounts is to combat money laundering and terrorism.


    money transfer icon

    3. The Casino Clears Your Payment

    The casino transfers your winnings to your account. The institution to which the online casino transferred your money must follow its own protocol.

    The payment method you’ve picked determines how long it takes before you receive your money. Checks on the other hand take 15 to 20 days.

    Real money casino players that want their money fast should use cryptocurrencies like Bitcoin.

    Play at Wild Casino for Quick Withdrawals

    If there is one US online casino where players won’t experience any withdrawal problems, it’s Wild Casino.

    The gambling site accepts Visa, Checks, and Bitcoin as deposit and withdrawal options. On top of that, first-time US players receive a welcome bonus worth $5,000.

    Recommended Online Casinos Offer Trouble-Free Payouts


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    • Sublime bonus package of up to $5,000
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    Tips to Speed Up Withdrawals

    The most important tip is to play at a legit online casino with a license that clears withdrawals fast. Read the fine print carefully before you deposit money at the online gambling site.

    Since there are many bogus casinos online that patrol the virtual highway. Pick an online casino that is legit.

    Provide the right documents, if you don’t the online casino won’t pay you. Or you will experience withdrawal problems, and you don’t want that.

    Online casinos offer excellent bonuses to new and to returning depositors. The mistake bonus players still make is that they don’t read the bonus terms.

    So, before you register a new account at an online casino that welcomes Americans. Always read the terms and conditions attached to the bonus.

    What to Do If the Online Casino Refuses to Pay You?

    Contact the casino’s customer support through email. Ask them why the online casino hasn’t paid you yet.

    They’ll investigate your account and notify you if there was any discrepancy on your part. And, if they still need some outstanding documents.

    If the casino still refuses to pay you contact the casino manager and explain the situation to him or her.

    If the site still refuses to honor your casino winnings. Contact the jurisdiction the online casino has a license. They’ll investigate the matter for you.

    Still no joy? Third-party watchdogs also assist in the case of non-payment. Online casinos carefully monitor those sites, and they usually respond quickly.

    No site likes negative press. However, you must ensure that you play within the confines of the casino’s terms and conditions.

    Play at Legit Online Casinos to Avoid Payout Problems

    If you want to avoid any payout problems with an online casino that doesn’t want to pay. Here’s what you do. Only play at our recommended sites. The top-rated casinos treat their players fairly and they always pay on time.

    In their FAQ they walk you through the withdrawal process step-by-step. Therefore, pick a reliable online casino now and play without any cash-out hiccups.

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