Online Casino Won’t Pay? Here’s What To Do

22 July 2016 4 minutes to read
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Over the years many a player scalp graced the walls of casino gambling sites online. The fun and games start when you won and you want to cash out your money. Just so you know, our legal online casinos in the USA pay, always. Moreover, the offshore casinos online works with are the best for Americans.

What happens if the casino U.S online refuses to pay you? Make sure you email the USA casino the proper verification documents. Normally players forget to send the casino a copy of their ID or bank statement. If you’re not sure, email the online casino’s customer support.

Just when you think everything is going according to plan. The internet casino gambling site suspended your account. What now? This article guides you on what to do in the event an online casino refuses to pay you.

We can’t stress this enough. If you found an online casino that suits your style of play. Research it in Google before you play its casino games for real money online. The Internet offers a ton of resources on any gambling-related subject and it’s free! Let’s say you had an enjoyable and engaging experience at one of our top casinos online. For some reason, it won’t pay you. If you played within the ambit of the casino’s terms and conditions you have nothing to fear.

Common Pitfalls

Before you lodge a complaint at the jurisdiction the casino in the USA online has a license in. Or, scream scam or fraud across gambling forums or any other mediation site. Make sure you did not breach the USA casino’s online terms and conditions. What are the most common complaints from players?


1. Bonuses

If the Whizz team received a penny for all the casino bonus complaints we received we’d be rich by now. No other term in the casino’s arsenal causes so many player complaints. There’s a reason why the best casinos USA online impose a wagering requirement on their bonuses.

Bonus abusers try and exploit the casino’s generosity. Before you accept a bonus check the casino’s bonus terms first. What exactly are the bonus terms? Every bonus has a play-through (30xb) attached to it. Before players can cash the money they won with the bonus. They must clear the terms of the WR.

Some USA casinos online enforce a max withdrawal limit on bonus wins. A common mistake online casino gamblers make is they wager more than $5 per spin when they play slots. If you accept a bonus and you don’t play within the casino’s bonus terms. You can bet your bottom dollar the casino will void your winnings. This is where players go off on a rant against the online casino.


2. Progressive Jackpot Wins

This is another minefield for progressive jackpot slots players. Make sure legal casinos online exclude progressive wins from their withdrawal limits. Before you play a progressive slot, email the casino’s online support.

Luckily the best and trustworthy online casinos pay progressive jackpot slot wins in full. If you won $100,000 and the casino includes progressive wins in the withdrawal limit. The US online casino states that it pays progressive jackpot slot wins in installments. Obviously, this depends on the size of the best legal USA casino’s online withdrawal limit.

Players are often under the impression the casino is doing this on purpose. Not so. More often than not USA casinos legit online must rely on third-party payment processors because of the UIGEA.


3. Software Glitches

Even the best online gambling sites’ software malfunctions from time to time. What we’re saying here is that software glitches do occur. When it happens don’t throw all your toys out of the stroller. The best casinos online for USA players make provision for software glitches. When you load the real casino game for money game again; it normally starts where you last played.

More importantly, take screenshots of your real money casino winnings. However, if the problem persists notify customer support or the technical support staff at the casino. They’ll require screenshots of your winnings. They’ll also check your session logs to see if it corroborates with what you said.


The Online Casino Refuses To Pay You, What Now?

Let’s say you won $50,000 and you played within the casino’s terms. You decide to cash out your winnings, after all, this is a spectacular win. This is when the fun and games start.

Even though the casino okayed your withdrawal via Bitcoin. The money is still not in your Bitcoin wallet. Send support an email again. Kindly request as to why the Bitcoin online USA casino hasn’t paid your money yet.

If you still don’t receive a reply from the casino within 24 hours something is afoot. First, the casino refuses to pay you. Secondly, it ignores your emails and phone calls. Practically speaking, the gambling site online is giving you the run-around.

So, you’ve exhausted all avenues but there’s still hope. You can contact one of the internet gambling sites online for help:

1. Casinomeister: Bryan Bailey owns and operates it. Arguably the best online gambling recourse for players with payment issues. If you have a legitimate non-payment complaint. You lodge a complaint in the PAB (Pitch A Bitch) section against the casino online US.

2. AskGamblers: The online gambling portal has been in operation for more than a decade and it’s an industry stalwart. Make sure you have a legitimate case against the EU online casino when you lodge a complaint here.

3. Maltese Gaming Authority: Another alternative is to check in which jurisdiction the mobile online casino has a license. The casino’s license information is at the footer of its website.

Keep in mind, the Malta Gaming Authority issues licenses to the best online casinos in Europe. If you want the LGA to solve your non-payment problem with the casino. Contact the MGA online gaming support.



The best online USA casinos settle payments fast since they abhor negative publicity. However, non-payment issues also come with the territory. One of the tactics online gambling casino sites like to use is to delay payments. Now, there’s a method to their madness here. How so? Well, shoddy internet casinos hope that you’ll lose patience and gamble back the money you’ve won.

Make sure you don’t fall for this tactic. When it comes to gambling at the best casinos online in the USA, patience is key! If your payment is a few days late, stay calm, be patient, and don’t gamble back your winnings. Always read the terms carefully before you play. Sign up at Casinomeister and ask fellow players to share their playing experience about the online U.S casino with you.

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