Hello Casino arrives as one of the top casinos online for players from the UK. If it’s slots you’re looking this place won’t disappoint.

The operator works with a slew of software providers that faithfully creates games that load fantastically on touchscreens. The site has been in business since 2014 which means it had ample time to iron out all its niggles.

Is Hello Casino legit? And what do active real money casino players have to say about the operator?

CasinoWhizz’s review of Hello Casino in 2023 tells you everything you need to know about this UK Casino. Yes, warts and all. By the time you’re read through it, you’ll know if the casino is for you.

hello casino

Hello Casino

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Welcome bonus

Bonus £/€500 + 50 Free Spins

Casino Information


Hello Casino




Payout %:



71% Rated

Graphics - 97%

Gameplay - 68%

Bonuses - 52%

Value - 93%

Whizz hot?

  • Cash outs request are cleared fast
  • Massive amount of instant play games
  • Games are fair
  • Decent VIP program
  • Progressive jackpot wins paid out in full

Whats not so hot?

  • No phone support

Hello Casino Review

hello casino home page

They say first impressions last, and it rings true when it comes to Hello Casino. What impressed us about them is the quality of the service they gave us.

We asked them in an email about their promotions, best slot games, and rewards program. “Tracy” gave us an excellent reply by giving us a breakdown of everything they’ve got.

Moreover, she replied to our email within 15 minutes. So, props to her for going above and beyond the call of duty. Their slots department blew us away while their table games and video poker options lack.

It’s easy to see that Hello Casino caters mainly to players that play slots for real money. They structure their bonus deals around their slot games too.

For the record, they don’t have a VIP loyalty program which is disappointing at best.

There’s always something new and exciting to play with their daily bonus deals and Free Spins. They also operate with licenses from the UK, Malta, and Ontario.

Needless to say, Hello online UK casino is a legitimate site with plenty of tricks in its bag. Let’s check out the rest of their review.

Exclusive bonus for players

Bonus £/€500 + 50 Free Spins

promo code

No Code Needed

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Hello Casino Bonus Codes and Promotions

hello casino promotions

Hello Casino runs a medley of daily promotions including a bonus on your first deposit. The first deposit is an exclusive bonus courtesy of CasinoWhizz.

The size of the bonus is $500 plus 50 Free Spins to play preselected slot games online. Players from the UK can claim the bonus across three deposits. The minimum deposit for it is $20.

Moreover, the WR attached to it is 35x the deposit and sum of the bonus. Once you clear it, you’re eligible to cash out any wins from the bonus.

Pragmatic Play’s Drop & Wins Tournament

Pragmatic Play’s top slots allow you to win a share of up to $2 million every month. They also select slot games that count towards the Weekly Daily Prize drops.

The prizes not only include money but multiplier values too. They help increase your standings on the leaderboard. For example, if you come first you’ll win a multiplier bonanza of 25,000x.

Sensational Sundays

When you play on Sunday, they’ll match whatever amount you deposit with 30%. Slots contribute 100% towards the play-through while table games count 10%.

Note that you can only claim the bonus offer once.

Hello Casino Pros and Cons

  • Reputable UK casino
  • Fast payouts through e-wallets
  • Pays progressive jackpot wins in full
  • VIP loyalty program
  • Games load fast on mobile devices
  • Restricts many countries
  • Charges deposit and withdrawal fees for bank cards
  • No betting on sports
  • Don't accept Bitcoin

What Does Trustpilot Have to Say About Hello Casino?

trust icon72% of the players at Trustpilot said they had a poor playing experience at Hello Casino. While only 14% gave it a 4-star rating.

It does not sound very encouraging to any prospective player, now does it? Let’s see where most of the players went wrong at the casino. The first major complaint is about the casino delaying withdrawals or canceling them altogether.

Let’s quickly chime in here. The moment you sign up please email them all the necessary docs. Hop onto their live chat and ask them which docs they require.

From experience, it’s a thousand times better to verify your account after you signed up. Many players still make the mistake of sending them their docs when they request a withdrawal.

As the pending time for withdrawals coincides with payments. Which means it takes 48 to 72 hours to verify new accounts. That explains why so many players complain about late payments.

Once the casino verified your account, keep a copy of it when you put in a withdrawal request. We explain to you what to do if an online casino does not pay you.

How Does Hello Casino Compare?

If we compare them to the likes of Casino Extreme and some of the best online casinos in the UK. Hello Casino gets plenty of stuff right.

Their game library is massive. They work with plenty of the best software providers which give players a nice variety of slots to play online.

If you bet on online sports, you can play your trade at Bovada or at BUSR. Both those sites also have live dealer options for more interactive play.

So, as far as the top gambling sites for UK players go, Hello Casino can hold its virtual head high. As regular players at the casino, we’ve never experienced any problems.

Aside from not winning a big jackpot yet, we believe it will come. They say good things come to those who wait.

Casino Games Catalog

If you like to play online slots Hello Casino is a good choice. They list 1,000 plus games from Microgaming, Betsoft, NetEnt, Yggdrasil, Play’n GO, and many more.

Each slot game is also compatible with iOS, Android, and Table devices. Basically, you can play any slot for free or with real cash on the go. Players can pull up games with retro, ancient Egyptian, horror, or Greek mythology themes.

Unfortunately, Hello Casino has a very limited variety of table and video poker games.

Online Slots

hello casino slots

Slot games are something to behold since they appeal to players with all types of budgets. They boast special features such as free spins, wilds, multipliers, respins, and high RTPs. 

Some of the have feature buy options where you can buy the free spins for a fee.

Blood Suckers Reactoonz Legacy of Dead Starburst
Immortal Romance Gonzo's Quest Dracula Alien Robots
Reel Gems Jurassic Park Jurassic Park Big Ben

Blackjack & Table Games

hello casino table games lobby

Make no mistake even though their table game options are not as robust. They still cover blackjack, roulette, red dog, craps, and baccarat.

When you play blackjack use our expert blackjack cheat sheet. It will help you to win more money.

Blackjack Baccarat Three Card Poker
Pai Gow French Roulette Super Wheel
Craps Monopoly Roulette Tycoon Punto Banco

Video Poker

We won a bit of money with Jacks or Better video poker. Though the multi-hand version is not our favorite option.

We prefer the standard Jacks or Better, then again it’s a welcome reprieve to play something different for a change.

Double Joker Deuces Wild Multi-Hand Double Bonus Poker
Jacks or Better Multi-Hand Tens or Better Joker Wild Multi-Hand

Specialty Games

hello casino specialty games

For once the casino’s specialty games are impressive since we found a bunch. The games on their many include slingo scratch card games.

The latter games are quite volatile make sure you play them with a big bankroll.

Slingo Deadliest Catch Gold Coins Pots of Luck
Big Break Go Panda Book of Slingo
Slingo Stampede Slingo Racing Slingo Extreme

Live Dealer Casino

hello casino live casino lobby

Pragmatic Play supplies the live dealer options at Hello’s live casino. Their list includes crowd favorites like Blackjack, Roulette, Poker, and Monopoly Live.

If you’re looking for land casino action, Hello Casino’s live casino steps up to the plate. The dealers are professional and they’ll even dispense a few tips your way.

Three Card Poker Live Live Roulette London Roulette Live
Live Blackjack Baccarat Live Live Casino Hold'em
Gonzo's Treasure Hunt Live Monopoly Live Speed Baccarat

How Does Hello Casino’s Most Popular Slots Check Out?

Candy Blitz – Pragmatic Play

candy blitz slot gameplay

Candy Blitz” from Pragmatic Play has 6 reels, and 5 rows with no traditional paylines. It utilizes Pragmatic Play’s Tumble Reel feature.

The RTP, or return to player, varies from 96.08% but can dip to 94.03%. With a hit frequency of 25%, wins come fairly often. However, triggering the free spins comes at 1 in 413 spins. That in itself is a workout.

Your probability of winning the jackpot is 1 in over 4 million spins. Payouts could be as rare as hens’ teeth but potentially as impressive as a full candy jar.

Bets start at $0.20 to $100 per spin. The Multiplier Reel features 5 random multiplier symbols that drop with each spin. The value starts from 1x and potentially reaches a mouthwatering 500x.

Moreover, it grows with each Tumble of the reels. Trigger the Free Spins feature requires 4, 5, or 6 scatters for 10, 12, or 14 free spins.

Here’s the icing: during these free spins, the multipliers double up, starting at 2x. You can also buy your way straight into the Free Spins feature for 100x your stake.

Thirsty Viking – SYNOT’s

thirsty viking slot gameplay

Embark on an odyssey with SYNOT’s “Thirsty Viking” slot. The slot comes alive with Norse with a reel set of 5×4 and 40 paylines. This game sails through a sea of medium to high variance with an RTP of 94.14%.

Thirsty Viking offers a challenging but potentially rewarding journey. Fortune smiles upon the bold when bonus symbols clash on the reels, unleashing 5 Free Spins to raid for riches.

The betting begins at $0.01 up to $40 per spin. Testing the waters in demo mode, it took us 60 spins to trigger the free spins feature.

With the courage of a Jarl, we wagered the maximum of $40 per spin. The outcome? A conquest of $1,115 during the free spins frenzy.

This slot is not without its perils. Starting with a hoard of 4,000 credits, our journey ended with 3,700 credits. That’s a stark reminder of the slot’s capricious spirit.

Rock Vegas – Pragmatic Play

rock vegas slot gameplay

Rock Vegas is a Pragmatic Play slot in collaboration with Reel Kingdom. Here, we rewind time back to the Stone Age within this prehistoric-themed slot adventure.

The game’s terrain is familiar yet mighty with 5 reels, 3 rows, and 20 paylines. But it’s the jackpot that truly roars to life with a mammoth 10,000x your stake.

With stakes as high as $100, a colossal win of up to $1 million is on the table. The allure of Rock Vegas lies in its singular, potent bonus feature: the Rock Vegas Hold and Spin.

The key to unlocking this primal play lies with the Rock Scatters. Land at least three, and the grid expands into an enormous 10×10 matrix with more ways to win.

An impressive RTP of 96.64% suggests that Rock Vegas doesn’t just have brawn. The Hold and Spin feature isn’t just a bonus round; it’s a seismic shift.

Banking Hello Casino

Hello Casino has a variety of safe and secure deposit methods. They are credit/debit cards, Sofort, Paysafecard, e-wallets, and bank wire.

You can play games for real money at the site for as little as $10. The only caveat we have is that Skrill and Neteller users can’t claim any bonuses.

That includes the casino’s free spins offers too. Deposits are instant while bank wire can take a day or two.

Deposit Methods

Deposit Option Min Deposit 
Neteller $10
Skrill $10
Visa $10
MasterCard $10
Interac $10
MuchBetter $10
Paysafecard $10
PayPal $10
Sofort $10
Bank Wire -

Visit Hello Casino

Withdrawal Methods

The casino states that they clear all withdrawals within “24 hours”. That includes the pending period and the final approval. The best way to ensure fast withdrawals is to complete the verification right away.

E-wallet payouts go out within minutes while it can take up to 3 days for bank cards. The smallest amount you can withdraw is $10, and $12,500 is the max.

They also pay jackpot wins in monthly installments of 10x. However, that excludes wins from progressive jackpot wins which they pay in full.

Once they verified your account, e-wallet withdrawals go out within minutes to a few hours. However, that also deposit on which banking method you use.

Withdrawal Method Min Withdrawal Maximum Payout & Time 
Visa $20 $12,5000 within 1-3 days
MasterCard $20 $12,500 within 1-3 days
PayPal $20 $12,500, Instant
Skrill $20 $12,500, Instant
Neteller $20 $12,500 within a few hours
Bank Wire - $12,500, 3-5 days
Trustly $20 $12,500, Instant
Interac Online (Canadians) $20 $12,500 2 -5 days
MuchBetter $20 $12,500, 2 to 5 days

Customer Support

support icon

The casino’s player support checks all the right boxes. If you’ve got a question or run into a hiccup. Their support team is just a quick live chat or email away.

You can contact them at [email protected]. You’ll find the support staff amicable and eager to assist with any inquiries. Whether it’s bonus claims, banking options, or a lost password.

Plus, their FAQ page is a solid go-to for all the essentials on navigating the online casino’s offerings.

How to Sign Up at Hello Casino

1. Sign Up and Verify

hello casino sign up guide

Visit the website through the CasinoWhizz link and click on the “Sign Up” button in the top right hand corner.

2. Register

hello casino registration page

Fill in the form with your personal details and confirm your email address.

3. Deposit Cash and Play

g day casino cashier (1)

Login in with your new username and password. Visit the Cashier, choose a method, and deposit money. You can also claim a bonus and play your favorite slot. If you completed the WR and won money – cash out your winnings.

Responsible Gambling

responsible gambling usa

Safety and responsible gaming stand at the forefront of Hello Casino ensuring a secure environment. A comprehensive suite of self-help tools for responsible gambling is readily accessible.

Players can also have options for self-exclusion and cool-off periods. Moreover, the site helps players manage their spending effectively.

You can set deposit limits and session limits within the games. They help you to maintain a firm grip on your budget.

For additional support and resources, players in the UK can visit GamCare. It’s the leading provider of information, advice, and support for anyone affected by gambling harms.

Our Review of Hello Casino

We can’t deny that Hello Casino is a great site for players from the UK, Europe and Canada. Their variety of games pop yet, there are a few things they can work on.

Stuff We Like

As we said previously, we love their games from the likes of NetEnt, Microgaming, Quickspin, and others. They load instantly on mobile phones, and they have a VIP scheme.

Stuff to Improve

Due to the UKGC’s current stance towards bonuses in particular their bonus terms. We understand why bonus offers are in short supply at the casino.

Another thing, players that use an e-wallet can’t claim a bonus, they can definitely work on that.

If you’re looking for a site with extensive bonuses for both fiat and cryptocurrency players, Wild Casino nails it.

Visit Hello Casino


Welcome bonus

Bonus £/€500 + 50 Free Spins Promo code: No Code Needed

Whizz hot?

  • Cash outs request are cleared fast
  • Massive amount of instant play games
  • Games are fair
  • Decent VIP program
  • Progressive jackpot wins paid out in full
Play Now

US flag Players from United States   not accepted

Verdict: Hello Casino

verdict iconWe’re fans of Hello Casino which you’ve most probably picked up when you read this review. Their game library skewers heavily toward slots.

We can forgive them for that because they’re our favorite casino games online. Part of the slot mix is multi-million progressive jackpot slots like Mega Moolah.

The site’s banking options albeit few include all the info. Just a pity they pay non-progressive jackpot wins in installments.

Perhaps they can add more promotions and include ones that exclude deposits. Something where players can play for cash prizes or win trips to exotic places.

Hello is a great online casino irrespective of its cons. Payouts go out fast which is really good, and support is seriously top-notch.

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Welcome bonus

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