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hello casino

Hello Casino

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Welcome bonus

Bonus £/€500 + 50 Free Spins

Casino Information


Hello Casino




Payout %:



71% Rated

Graphics - 97%

Gameplay - 68%

Bonuses - 52%

Value - 93%

Whizz hot?

  • Cash outs request are cleared fast
  • Massive amount of instant play games
  • Games are fair
  • Decent VIP program
  • Progressive jackpot wins paid out in full

Whats not so hot?

  • No phone support

Hello Casino arrives as one of the top casinos online for players from the UK. If it’s slots you’re looking this place won’t disappoint.

The operator works with a slew of software providers that faithfully creates games that load fantastically on touchscreens. The site has been in business since 2014 which means it had ample time to iron out all its niggles.

Is Hello Casino legit? And what do active real money casino players have to say about the operator?

CasinoWhizz’s review of Hello Casino in 2023 tells you everything you need to know about this UK Casino. Yes, warts and all. By the time you’re read through it, you’ll know if the casino is for you.

Exclusive bonus for players

Bonus £/€500 + 50 Free Spins

promo code

No Code Needed

Join now

US flag Players from United States not accepted

Hello Casino Pros and Cons

  • Reputable UK casino
  • Fast payouts through e-wallets
  • Pays progressive jackpot wins in full
  • VIP loyalty program
  • Games load fast on mobile devices
  • Restricts many countries
  • Charges deposit and withdrawal fees for bank cards
  • No betting on sports
  • Don't accept Bitcoin

hello casino

Hello Casino Review Summary

review iconThey say first impressions last, and it rings true when it comes to Hello Casino. What impressed us about them is the quality of the service they gave us.

We asked them in an email about their promotions, best slot games, and rewards program. “Tracy” gave us an excellent reply by giving us a breakdown of everything they’ve got.

Moreover, she replied to our email within 15 minutes. So, props to her for going above and beyond the call of duty. Their slots department blew us away while their table games and video poker options lack.

It’s easy to see that Hello Casino caters mainly to players that play slots for real money. They structure their bonus deals around their slot games too.

For the record, they don’t have a VIP loyalty program which is disappointing at best.

There’s always something new and exciting to play with their daily bonus deals and Free Spins. They also operate with licenses from the UK, Malta, and Ontario.

Needless to say, Hello online UK casino is a legitimate site with plenty of tricks in its bag. Let’s check out the rest of their review.

Visit Hello Casino

How Does Hello Casino Stack Up Against the Competition?

If we compare them to the likes of Casino Extreme and some of the best online casinos in the UK. Hello Casino gets plenty of stuff right.

Their game library is massive. They work with plenty of the best software providers which give players a nice variety of slots to play online.

If you bet on online sports, you can play your trade at Bovada or at BUSR. Both those sites also have live dealer options for more interactive play.

So, as far as the top gambling sites for UK players go, Hello Casino can hold its virtual head high. As regular players at the casino, we’ve never experienced any problems.

Aside from not winning a big jackpot yet, we believe it will come. They say good things come to those who wait.

What Does Trustpilot Have to Say About Hello Casino?

trust icon72% of the players at Trustpilot said they had a poor playing experience at Hello Casino. While only 14% gave it a 4-star rating.

It does not sound very encouraging to any prospective player, now does it? Let’s see where most of the players went wrong at the casino. The first major complaint is about the casino delaying withdrawals or canceling them altogether.

Let’s quickly chime in here. The moment you sign up please email them all the necessary docs. Hop onto their live chat and ask them which docs they require.

From experience, it’s a thousand times better to verify your account after you signed up. Many players still make the mistake of sending them their docs when they request a withdrawal.

As the pending time for withdrawals coincides with payments. Which means it takes 48 to 72 hours to verify new accounts. That explains why so many players complain about late payments.

Once the casino verified your account, keep a copy of it when you put in a withdrawal request. We explain to you what to do if an online casino does not pay you.

Hello Casino Bonuses

Players who sign up through the CasinoWhizz link receive a match bonus of $500 plus 50 Free Spins. The bonus is across three deposits.

100 Match Bonus + 25 FS on Gonzo's Quest and Starburst 50% bonus 50% Bonus to play Blood Suckers 2 and Asgardian Stones

bonus iconOn top of that, they can claim 25 Free Spins to play the preselected slots. The bonus is subject to a play-through of 35x the deposit and bonus sum.

That’s not too bad since we’ve seen way worse. Once you claimed a bonus, you have 30 days to clear the wagering requirements.

All slot games contribute 100% towards the completion of the wagering requirements. The maximum permissible bet to play slots is $5 per spin.

If you feel that we provided too much info about the bonus we have a very good reason. Many players slate the casino because they canceled the bonus or their wins.

That’s because they did not read the fine print attached to the bonus.

Promotions Table Hello Casino

Hello’s promotions go beyond their standard and exclusive bonus packages. As loyal players, that’s great news because we’re forever looking for “free cash”.

We must admit their promotional offers outside the deposit bonus are very few. The online casino updates its promotions with new ones every month. Have a look at the below table for the latest and evergreen promos.

Types of Bonus Terms and Conditions
Exclusive deposit bonus CasinoWhizz 100% up to $500 + 50 FS 35xd+b to play slots
Sensational Sundays (30% up to $100) 35xd+b slots contribute 100% toward bonus money

VIP Rewards Program

vipFor such a quality site Hello Casino does not have a VIP program. You’ll earn 5,000 loyalty points on your first deposit.

On your next deposits, you’ll earn loyalty points for every $100 you wager. The site awards you comps for the following games:

  • Roulette 2.5
  • Blackjack 5
  • Scratchcards 20
  • Slots 20
  • Video Poker and Video Poker Sidebet 10

How to Redeem Your Comps

For every 10,000 points you earn, Hello Casino will reward you with a $50 bonus. If you’re looking for an online casino with a great VIP program, check out Cafe Casino.

Hello Casino Bonuses & Promo Codes

bonus icon

Exclusive Bonus

Once you sign up, you qualify for a bonus of $500 on your first deposit to play slots. The WR is 35x


gift card

Sensational Sundays

When you kick out the deckchair on Sundays, they’ll give you a special “Chilled Bonus”.


Loyalty Program

The more you play the more perks you’ll receive. VIP members can expect quicker cash outs, and more.


extra icon

Other Promos

Hello Casino offers bonuses and free spins during special events such as holidays or on Christmas Day.


hello casino games

Casino Games Catalog

If you like to play online slots Hello Casino is a good choice. They list 1,000 plus games from Microgaming, Betsoft, NetEnt, Yggdrasil, Play’n GO, and many more.

Each slot game is also compatible with iOS, Android, and Table devices. Basically, you can play any slot for free or with real cash on the go. Players can pull up games with retro, ancient Egyptian, horror, or Greek mythology themes.

Unfortunately, Hello Casino has a very limited variety of table and video poker games.

Online Slots

slots iconSlot games are something to behold since they appeal to players with all types of budgets. They boast special features such as free spins, wilds, multipliers, respins, and high RTPs. 

Some of the have feature buy options where you can buy the free spins for a fee.

Blood Suckers Reactoonz Legacy of Dead Starburst
Immortal Romance Gonzo's Quest Dracula Alien Robots
Reel Gems Jurassic Park Jurassic Park Big Ben

Blackjack & Table Games

blackjack iconMake no mistake even though their table game options are not as robust. They still cover blackjack, roulette, red dog, craps, and baccarat.

When you play blackjack use our expert blackjack cheat sheet. It will help you to win more money.

Blackjack Baccarat Three Card Poker
Pai Gow French Roulette Super Wheel
Craps Monopoly Roulette Tycoon Punto Banco

Video Poker

poker iconWe won a bit of money with Jacks or Better video poker. Though the multi-hand version is not our favorite option.

We prefer the standard Jacks or Better, then again it’s a welcome reprieve to play something different for a change.

Double Joker Deuces Wild Multi-Hand Double Bonus Poker
Jacks or Better Multi-Hand Tens or Better Joker Wild Multi-Hand

Specialty Games

For once the casino’s specialty games are impressive since we found a bunch. The games on their many include slingo scratch card games.

The latter games are quite volatile make sure you play them with a big bankroll.

Slingo Deadliest Catch Gold Coins Pots of Luck
Big Break Go Panda Book of Slingo
Slingo Stampede Slingo Racing Slingo Extreme

Live Dealer Casino

live imagePragmatic Play supplies the live dealer options at Hello’s live casino. Their list includes crowd favorites like Blackjack, Roulette, Poker, and Monopoly Live.

If you’re looking for land casino action, Hello Casino’s live casino steps up to the plate. The dealers are professional and they’ll even dispense a few tips your way.

Three Card Poker Live Live Roulette London Roulette Live
Live Blackjack Baccarat Live Live Casino Hold'em
Gonzo's Treasure Hunt Live Monopoly Live Speed Baccarat

Banking Hello Casino

Hello Casino has a variety of safe and secure deposit methods. They are credit/debit cards, Sofort, Paysafecard, e-wallets, and bank wire.

You can play games for real money at the site for as little as $10. The only caveat we have is that Skrill and Neteller users can’t claim any bonuses.

That includes the casino’s free spins offers too. Deposits are instant while bank wire can take a day or two.

Deposit Methods

Deposit Option Min Deposit 
Neteller $10
Skrill $10
Visa $10
MasterCard $10
Interac $10
MuchBetter $10
Paysafecard $10
PayPal $10
Sofort $10
Bank Wire -

Visit Hello Casino

Withdrawal Methods

The casino states that they clear all withdrawals within “24 hours”. That includes the pending period and the final approval. The best way to ensure fast withdrawals is to complete the verification right away.

E-wallet payouts go out within minutes while it can take up to 3 days for bank cards. The smallest amount you can withdraw is $10, and $12,500 is the max.

They also pay jackpot wins in monthly installments of 10x. However, that excludes wins from progressive jackpot wins which they pay in full.

Once they verified your account, e-wallet withdrawals go out within minutes to a few hours. However, that also deposit on which banking method you use.

Withdrawal Method Min Withdrawal Maximum Payout & Time 
Visa $20 $12,5000 within 1-3 days
MasterCard $20 $12,500 within 1-3 days
PayPal $20 $12,500, Instant
Skrill $20 $12,500, Instant
Neteller $20 $12,500 within a few hours
Bank Wire - $12,500, 3-5 days
Trustly $20 $12,500, Instant
Interac Online (Canadians) $20 $12,500 2 -5 days
MuchBetter $20 $12,500, 2 to 5 days

Player Support

support iconWhen it comes to the casino’s support all we can say is, no problems here. Players can contact the staff through live chat (instant message) or email ([email protected]).

Support is friendly and they’re more than willing to help you with whatever query you may have.

Responsible Gambling

responsible gambling usaThe site values the safety of its players, and responsible gambling self-help tools are available. Players can self-exclude and request a period to cool off.

Further, they have deposit and session limits in their games which helps with bankroll management.

Once you’re ready to play casino games online for real money, the next step is to sign up. We tell you how to register, deposit and withdraw your money in a few easy steps.

How to Sign Up at Hello Casino

Step 01

register icon
Register a Real Money Account

Click on “Sign Up” and complete the registration process by inputting your private details.

Step 02

email icon
Confirm Your Account

Once you completed the online form, Hello Casino will send you an email. Click on it to confirm that it is your account.

Step 03

deposit withdraw icon
Deposit Money

Login at the casino with your new username and password. Go to the Cashier and choose a banking method. Deposit money. If you want fast payouts use Neteller or another e-wallet.

Step 04

bonus icon
Claim a Bonus and Play

Bonus players can use our exclusive bonus to play the best slots online. Make sure you understand the bonus terms.

Step 05

withdraw icon
Withdraw Your Money

If you had a big win, go to the site’s banking section. Click on withdrawal, and the amount of cash you want to withdraw.

Our Review of Hello Casino

We can’t deny that Hello Casino is a great site for players from the UK, Europe and Canada. Their variety of games pop yet, there are a few things they can work on.

Stuff We Like

As we said previously, we love their games from the likes of NetEnt, Microgaming, Quickspin, and others. They load instantly on mobile phones, and they have a VIP scheme.

Stuff to Improve

Due to the UKGC’s current stance towards bonuses in particular their bonus terms. We understand why bonus offers are in short supply at the casino.

Another thing, players that use an e-wallet can’t claim a bonus, they can definitely work on that.

If you’re looking for a site with extensive bonuses for both fiat and cryptocurrency players, Wild Casino nails it.

Visit Hello Casino


Welcome bonus

Bonus £/€500 + 50 Free Spins Promo code: No Code Needed

Whizz hot?

  • Cash outs request are cleared fast
  • Massive amount of instant play games
  • Games are fair
  • Decent VIP program
  • Progressive jackpot wins paid out in full
Play Now

US flagPlayers from United States  not accepted

Verdict: Hello Casino

verdict iconWe’re fans of Hello Casino which you’ve most probably picked up when you read this review. Their game library skewers heavily toward slots.

We can forgive them for that because they’re our favorite casino games online. Part of the slot mix is multi-million progressive jackpot slots like Mega Moolah.

The site’s banking options albeit few include all the info. Just a pity they pay non-progressive jackpot wins in installments.

Perhaps they can add more promotions and include ones that exclude deposits. Something where players can play for cash prizes or win trips to exotic places.

Hello is a great online casino irrespective of its cons. Payouts go out fast which is really good, and support is seriously top-notch.

FAQ Hello Casino

Is Hello Casino a legit casino?

Yes, the site carries licenses from the MGA, UK, and Ontario, so they’re practically all over the place.

Does Hello Casino welcome US players?

No, they don’t. If you’re from the US you can have a look at our recommended online casinos for Americans.

Does Hello Casino pay fast?

Yes, they pay their players instantly (for some methods) for up to 5 working days. If you want your money fast use an e-wallet like Neteller or Skrill. Make sure you verify your account before you deposit money.

Must I download the casino's software before I can play?

No, there is no need to do so. Hello is an instant-play online casino that loads on the browser of your iOS or Android device.

Best Rated Casinos in US


Welcome bonus

300% Bonus To $2000 + 20 Freespins Promo code: MYBCWHIZZ

Whizz hot?

  • Welcomes players from the US and Canada
  • Fast cash outs
  • VIP rewards program
  • Comps and cash back on losses
  • Nice blend of Betsoft, and Nuclues Gaming games
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Welcome bonus

320% Welcome Bonus To $3000 Promo code: WILD320

Whizz hot?

  • Sublime bonus package of up to $3,000
  • Bonus wagering is fair
  • Withdrawals are cleared fast
  • Live Casino
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96% RatedRead review

Welcome bonus

150% Bonus $1000 + Cash Back + Free Spins Promo code: LUCKYWAVE

Whizz hot?

  • Casino with Sports Betting and Horse Racing
  • Live Dealer Casino
  • Accepts Bitcoin and other cryptos
  • High withdraw limit for crypto
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US flagPlayers from United States  accepted