Why Did BitStarz Reject My Withdrawal?

1. Unmet Wagering Requirements

Ensure you’ve completed the wagering terms of a bonus before cashing out. For instance, a 100% match bonus with a 40x wagering requirement means you must play through that amount. Withdrawing too soon will result in rejection. Track your progress in the bonus section.

2. No KYC Verification

Verify your identity before your first withdrawal. Common issues include blurry ID photos or mismatched addresses. Ensure your documents are up-to-date, high-quality, and match your account details. If rejected, contact support for clarification.

3. Suspicious Activity or Fraud Detection

Activities like using a VPN, creating multiple accounts, or irregular betting can trigger security flags. Even rapid winnings can be suspect. Play from your real location, use only one account, and adhere to the casino’s terms.

4. Unsupported Withdrawal Method

Some bonuses require withdrawing using the same method as the deposit. Check the withdrawal options in your account to ensure compliance.

5. Pending Deposits or Chargebacks

Withdrawals can be blocked if there’s a pending deposit due to blockchain confirmations or payment provider delays. Review your transaction history before requesting a payout. Note: Chargebacks are only possible for debit/credit cards, not cryptocurrencies. Ensure you send cryptos to the correct casino address to avoid loss.

6. Country or Regulatory Restrictions

If you’re in a restricted country, withdrawals won’t be processed, even if deposits are accepted. Some banking methods also have country-based restrictions. Verify if BitStarz accepts players from your country.

Will BitStarz Reject Withdrawals If I Cheat?

Yes, they will reject your withdrawal if you use software to cheat their games. They have strict anti-fraud measures, including advanced detection systems that monitor player behavior.

If they catch you using bots, automated scripts, or exploit software, they will void your winnings and ban your account.

Has This Happened Before?

In 2021, a player tried to withdraw funds after using an automated betting script on BitStarz’s roulette game. The software placed rapid, perfectly timed bets a human couldn’t replicate.

BitStarz’s security team flagged the unusual activity and investigated the account. They detected that the player used an unauthorized bot, violating the casino’s fair play policy.

As a result, BitStarz canceled the winnings, closed his account, and declined his withdrawal. Casinos take cheating seriously.

A few years ago, BitStarz rejected my withdrawal because the address on my bank statement didn’t match my residential address. I forgot to update my banking details.

I contacted my bank and updated my address. Once I received a new bank statement with the correct information, I emailed it to BitStarz. Shortly after, they approved my withdrawal.